Sensemaking

Dan Russell, a full-time research scientist at Google, wrote a series of post on sensemaking at the Creating Passionate Users Blog. In the first post, Sensemaking 1, Dan starts with an interesting question: “How do you make sense of something that’s big and complicated?” Dan, then goes to give a brief overview of the responses people usually give him.

In the second post, Sensemaking 2: What I do to make sense, Dan explains his approach for sensemaking:

  • Figure out what it is that you’re trying to understand or get done
  • Collect a lot of information about the domain
  • Organize the information
  • Iterate
  • Do

Dan uses the third post, Sensemaking 3:The search for a representation, to show us how he used his approach to sensemaking to answer the question: How do people manage interruptions?

Finally, in the fourth post, Sensemaking 4: Summary of your comments, Dan comments on key issues that were brought up in the comments the readers left.

If you have to make sense of data, this group of posts is a must read!

Cheers,

Lino

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